• Bookentertainment.com should be considered as a facilitator for your online payment management but - although only around 2% of balance payments fail - payment management ultimately remains your responsibility.
  
• Commercial decisions relating to failed payments are still yours to make provided they are in alignment with the terms you have outlined in your Bookentertainment.com listing.
  
• Failed payments for whatever reason will still require manual intervention on your part and must be managed by you.